AT
Ahmed T
1 reviews | Active since Oct 2020
15 Oct 2020, 11:27
Never Buy a Samsung Phone
Worst company to deal with. I bought a Samsung galaxy fold for R45000 locally in Pretoria. After about 5 months the screen started fading. I then took the phone into Samsung store at the waterfront Cape Town. It’s now been a month and nobody can assist me or even tell me anything. Never ever buy a Samsung. Stick to Huawei and iPhone.
Helpful (0)
Replies (4)0
Replies (4)
Samsung South Africa's replyOfficial
15 Oct 2020, 11:59Hi Ahmed
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
LZ
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
LZ
Samsung South Africa's reply15 Oct 2020, 11:59
Official
Hi Ahmed
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
LZ
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
LZ
Samsung South Africa's replyOfficial
23 Oct 2020, 21:18Good Evening Ahmed,
Thank you for posting your comment.
We have called you and your phone rang unattended. We subsequently sent you an email with details of your query.
Kind Regards,
SamsungZA
NM
Thank you for posting your comment.
We have called you and your phone rang unattended. We subsequently sent you an email with details of your query.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply23 Oct 2020, 21:18
Official
Good Evening Ahmed,
Thank you for posting your comment.
We have called you and your phone rang unattended. We subsequently sent you an email with details of your query.
Kind Regards,
SamsungZA
NM
Thank you for posting your comment.
We have called you and your phone rang unattended. We subsequently sent you an email with details of your query.
Kind Regards,
SamsungZA
NM
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Ahmed T's updateReviewer Update
23 Nov 2020, 12:21I have not received any call or any email from you people.
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Ahmed T's update23 Nov 2020, 12:21
Reviewer Update
I have not received any call or any email from you people.
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Ahmed T's updateReviewer Update
23 Nov 2020, 12:22How much longer to get my device back to me. It keeps moving around and still not fixed.
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Ahmed T's update23 Nov 2020, 12:22
Reviewer Update
How much longer to get my device back to me. It keeps moving around and still not fixed.