1 reviews | Active since May 2018
My S22 ultra was shoved down my throat. Not the color I pre ordered
For a die hard Samsung fan and loyal customer it's been a very torid experience this year for me. After a 8 years of being a customer of Samsung this year has left a terrible taste in my mouth. It started with the pre order of my S22 ultra which I had requested a burgundy color. After 6 weeks of fighting and waiting I got a black S22 ultra. I was told if I don't take it I will probably wait another 2 month. I was unhappy and I'm still unhappy with it. Other people got colors they wanted but black was shoved down my throat. I love my phone but it's not the color I wanted. When I asked if I can get the color I want when it's available I was told no. Now I'm paying for something I'm not happy with. And I have lodged this by sending Samsung an email. Nothing came of it.
My Buds pro, galaxy watch 4.. Took 2 & 3 months respectively to arrive. I'm a very unhappy client. It makes me wonder does Samsung care about their clients at all.
