My Notebook

Good Day,

I submitted my Samsung Notebook at Samsung in 14th avenue on the 26th of August for repairs since it was not booting up. My job card number is JC143362. Since the day I left it there I never get any feedback, checked online to see the updates on my reference but its always saying the same story. I also tried to call their office number numerous times to no avail. I called their call Centre number and only to be told that the site is closed till further notice.

I really want to know when I can get the notebook and where? My number is ********** 005. No one ever attempted to call me. I managed to get hold of their technical team today and was given this reference number: ********** 813

Any kind of feedback and help in this regard will be highly appreciated Thank you