RG
Renche G
1 reviews | Active since Mar 2015
10 Jan 2025, 11:28
MTN/SAMSUNG PROMOS
Fist my wife upgraded her phone *** said there was a gift from Samsung. Was told to go Menlyn mall at MTN got there no gift. Then I upgraded *** and ***. There was supposed to be a black friday promo. Awaiting gifts since then. Seems there is all these promises to attract upgrades then nothing. We have corresponded with Samsung no feedback. Makes you think if it is worth upgrading with MTN (SAMSUNG)
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Replies (2)
Samsung South Africa's replyOfficial
10 Jan 2025, 11:29Good day Renche
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply10 Jan 2025, 11:29
Official
Good day Renche
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
RG
Renche G's updateReviewer Update
13 Jan 2025, 07:30Thank you waiting for your reply soon
RG
Renche G's update13 Jan 2025, 07:30
Reviewer Update
Thank you waiting for your reply soon