MTN INSURANCE/ SAMSUNG / TT3 REPAIRS

<p>My Samsung S7 was collected last week Tuesday. Prior to my phone going IN, MTN Insurance had told me that the repair of my device will be 1-7 workings days! Firstly, biggest lie out there. Secondly, I contacted the repair centre myself yesterday to query the progress on my device, I was told that the parts for my device will be arriving tomorrow from Samsung, another lie. Thirdly, I called the repair centre again today and was told "oh your parts will come on Friday", SAMSUNG APPARENTLY DIDN'T GET THE INVOICE/PART ORDER FROM TT3!!!! NO COMMUNICATION FROM EITHER PARTY INVOLVED, INSTEAD I MUST CALL AND QUERY!!!! YOUR SERVICE IS ****ING SHOCKING!!!!!!! I CAN NOT WAIT TO MOVE TO I PHONE AT THE END OF THIS YEAR!!!! MORE EFFICIENT NOT ONLY THE PHONE BUT WITH COMMUNICATION AND STOC****!!!! HOW A REPAIR CENTRE DOES NOT KEEP STANDARD STOCK IS A SHOCKER AND FOR SAMSUNG UNLESS EXCUSE AND DELAY IS EVEN WORSE!!!!!!!! I MAKE SURE PAYMENT IS ON TIME ETC AND THIS IS THE SERVICE YOU GIVE TO YOUR CLIENTS, BUT I CAN PROMISE YOU SOMETHING NOW THAT IF AN INDIVIDUAL MISSES A PAYMENT YOU UP THEIR ****, BUT NOT FOCUSED ON YOUR ****ING SERVICE TO THE CLIENTS THAT ACTUALLY DO PAY!!!!!!! UP YOUR GAME OR PUT ACTIONS IN PLACE TO AVOID DELAYS!!!!!!! </p>