HV
Hester V
1 reviews | Active since Jun 2022
21 Sept 2022, 09:12
Most terrible sevice
Send my phone 12 August for repairs. I think my phone is lost, because no one can tell me nothing. They don't answer emails, to get hold of them is difficult, then you hold for 15min and still no answer. What can I say.
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Replies (1)
Samsung South Africa's replyOfficial
21 Sept 2022, 09:14 Good day, Hester.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL.
Samsung South Africa's reply21 Sept 2022, 09:14
Official
Good day, Hester.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL.