Most ridiculous Process ever

I just need to express my deeply unsatisfactory experience with the Samsung Buy and Get promotion. I bought several large appliances In November and registered for his competition. Once I received my validation number mind you way in excess of the stipulated 10 days, I had to sit on the phone for a further 30 minutes going through all the details I entered into the previous online application. After this, I was then told that oops sorry you must book 4 weeks in advance. I was then sent an online form which required the input of alllllllll the information that I had previously put into the initial application form as well as confirmed online. Feel like taking all these damn products back. This is such a rigmarole round about completely inefficient process. I absolutely love Samsung as a brand but this has left a terrible after taste. I now have to complete this other form that has another waiting period. I am not impressed.