MOST PATHETIC SERVICE EVER FROM SAMSUNG

I PURCHASED A SAMSUNG 48INCH SMART CURVE LED FROM GOVIN MANI GATEWAY IN JULY 2015. IN JANUARY THIS YEAR MY TELEVISION STARTED TO LOSE SOUND,UNABLE TO CHANGE PICTURE SETTINGS AND NO LONGER ABLE TO READ VARIOUS FILE FORMATS OFF MY HARD DRIVE. I FIST CONTACTED GOVIN MANI ASKING FOR ASSISTANCE, I WAS TOLD THAT THEY WOULD CONTACT SAMSUNG DIRECTLY,TO NO AVAIL A WEEK LATER I TOOK IT UPON MYSELF TO CALL SAMSUNG CUSTOMER CARE DIRECTLY. AFTER MY COMPLAINT WAS LODGED WITH SAMSUNG I WAS TOLD THAT A COMPANY BY THE NAME OF TM ELECTRONICS WILL ATTEND TO MY FAULT. A WEEK LATER THE COMPANY ARRIVED ON MY PREMISIS TO ASSESS THE TV. I WAS TOLD THAT THE MAIN BOARD ON MY TV NEEDS TO BE REPLACED ( U CAN IMAGINE MY HORROR AT THIS POINT AS MY TV WAS ONLY REACHING 8 MONTHS OLD ) I AGREED AND A WEEK LATER THE TECHNICIANS CAME THROUGH TO REPLACE MY MAIN BOARD , UPON INSTALLATION THE MAIN BOARD WAS UNABLE TO CONNECT TO THE INTERNET AND I WAS TOLD BY THE TECHNICIAN THAT IF IT DOES NOT CONNECT ,HE WILL BE BACK TO ASSESS ( AT THIS POINT I WAS IRRITATED , I MEAN WHO WOULDNT BE! . I CALLED SAMSUNG AGAIN AND EXPLAINED THAT AFTER THE MAIN BOARD WAS REPLACED THAT I WAS STILL HAVING ISSUES WITH THE TV, THE TV WAS NOT ABLE TO MAINTAIN A STABLE INTERNET CONNECTION AND THE OSD STAYED ON UNTIL I PRESSED THE INFO BUTTON FOR IT TO DISSAPEAR, I WAS THEN TOLD AGAIN THAT ANOTHER SET OF TECHNICANS WILL ATTEND TO MY FAULT, SO NOW SAMSUNG SENT A DIFFERENT COMPANY CALLED TECHNIFIX. SO THE TECHNICIAN ARRIVED LAST SATURDAY AND I EXPLAINED THE SITUATION TO HIM AND HE TOLD ME HE WONT REPLACE THE MAIN BOARD AS SAMSUNG EITHER NEEDS TO GIVE ME A REFUND OR REPLACE THE TV. SAMSUNG THEN CALLED ME ON MONDAY (18/04/16 ) AND ADVISED THAT THE TVS MAIN BOARD HAD TO BE REPLACED 3 TIMES BEFORE THEY EXCHANGE .. I WAS LIKE WTH!! AT THIS POINT IT WAS BECOMING EXHAUSTING TO KEEP SAYING THE SAME THING OVER AND OVER SO I ASKED WHAT THEY WERE GOING TO DO ... TO WHICH SAMSUNG REP**** THAT THEY WILL REPLACE THE MAIN BOARD ... AGAIN! SO THIS MORNING ( 21.04.16) TECHNIFIX CAME OVER TO REPLACE THE MAIN BOARD , BUT WHEN THE TECHNICIAN OPENED MY TV HE FOUND THAT WHEN TM ELECTRONICS REPLACED MY MAIN BOARD THAT THEY USED A VERY OLD MAIN BOARD, I HAVE TAKEN PICTURES OFF THIS AND I HAVE SENT IT TO TM ELECTRONICS... SAMSUNG I AM VERY DISGUSTED WITH THE WAY YOU HAVE HANDLED THIS , I HAVE SO MANY SAMSUNG PRODUCTS IN MY HOME FROM FRIDGES TO AIRCONS .. I HAVE NO OTHER BRAND IN MY HOME BESIDES SAMSUNG.. HOW COULD YOU DO THIS TO SUCH A LOYAL CUSTOMER .. EVEN IF YOU DID NOT WANT TO REPLACE MY TV HOW CAN YOU SEND ME A USED MAIN BOARD??