More like buy and get nothing!

<p>Shocking service! Have been trying to book my weekend away for over a month now. They don't reply to emails, leave you hanging on the line for sometimes ten minutes! Eventually I got hold of them, filled out the booking forms and emailed them as requested. Didn't hear anything for almost 3 weeks and eventually had to call in myself (again). Lines are always busy, was left waiting only to be told the entirety of December is booked out! I chose Hazyview hotel as it had the least chance of being busy and I have been told its completely booked out until March. </p> <p> </p> <p>I was going to take this offer again this year but after this treatment and not being able to actually even go to the hotel I want, I will DEFINITELY not. I'm almost convinced they have only one room they're booking out for all of us! Was so looking forward to my Hazyview trip and now I can't go. </p> <p> </p> <p>I would love some sort of a reply from someone who can explain to me what is going on and they must make more rooms available as essentially, I've paid for this already!!!! </p>