GR
Gennaveve R
1 reviews | Active since Jun 2014
10 Nov 2015, 11:00
month old phone freezes
I had my software updated on Saturday the 7th of November and my brand new phone still freezes. I think this is pathetic and Samsung keeps telling me to update and now that has been done my problem has not been solved.
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Replies (1)
Samsung South Africa's replyOfficial
10 Nov 2015, 11:26Hello Veve1990,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
Samsung South Africa's reply10 Nov 2015, 11:26
Official
Hello Veve1990,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA