DS
Dheven S
1 reviews | Active since Oct 2011
01 Aug 2015, 04:02
mobile device is faulty
Good day , I am having an issue with my mobile device. Over the last few week my has been reseting it self continuously. My phone been getting heated up. I used Google to check what was causing this problem, there was an article about a faulty batch of phones, please assist me. What should I do. Take it back to the place where I purchased the device. The device is a year old
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Samsung South Africa's replyOfficial
03 Aug 2015, 08:39Hello DhevenS,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and if you may, kindly take your unit to the nearest service centre where they will assess and assist further with regards to your battery.
The link below is a list with all our service centres and you can locate the service centre closest to you.
http://www.samsung.com/za/support/servicelocation/
http://www.samsung.com/za/smartcarecentres/
Kind Regards
Samsung South Africa
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and if you may, kindly take your unit to the nearest service centre where they will assess and assist further with regards to your battery.
The link below is a list with all our service centres and you can locate the service centre closest to you.
http://www.samsung.com/za/support/servicelocation/
http://www.samsung.com/za/smartcarecentres/
Kind Regards
Samsung South Africa
Samsung South Africa's reply03 Aug 2015, 08:39
Official
Hello DhevenS,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and if you may, kindly take your unit to the nearest service centre where they will assess and assist further with regards to your battery.
The link below is a list with all our service centres and you can locate the service centre closest to you.
http://www.samsung.com/za/support/servicelocation/
http://www.samsung.com/za/smartcarecentres/
Kind Regards
Samsung South Africa
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and if you may, kindly take your unit to the nearest service centre where they will assess and assist further with regards to your battery.
The link below is a list with all our service centres and you can locate the service centre closest to you.
http://www.samsung.com/za/support/servicelocation/
http://www.samsung.com/za/smartcarecentres/
Kind Regards
Samsung South Africa