PO
Pissed O

1 reviews | Active since May 2015

15 Oct 2018, 16:12

MM All Electronics horrible service, soundbar issues

Terrible service received from MM All Electronics. I had sent a 2 day old soundbar to them as it was not powering on.

MM All Electronics installed a new motherboard to the soundbar and then messed up the sound. I took it back and they sent it back with nothing repaired.

This is very annoying, and makes me regret buying a Samsung device as I have this meant I get to deal with such an appalling service.

Regards,

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply15 Oct 2018, 16:54
Official

Good day Avuyile

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
SamsungSA:^LZ