ND
Nomgcobo D
1 reviews | Active since Oct 2021
25 Nov 2022, 18:01
Mixed review
I've been a Samsung user for years now and I must say, I've always had a great experience with their phones. I once had a Samsung S5 mini which I kept for 6 years until I upgraded to a Samsung Galaxy A80. I, however, always experience issues with their accessories. Earphones & charging cables always last me less than 12 months, which is quite frustrating.
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Replies (2)
Samsung South Africa's replyOfficial
25 Nov 2022, 18:06Good day Nomgcobo,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Samsung South Africa's reply25 Nov 2022, 18:06
Official
Good day Nomgcobo,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Samsung South Africa's replyOfficial
26 Nov 2022, 09:35Dear Nomgcobo,
We have sent you an email to the email address you provided on this post.
Kind Regards,
Samsung ZA
^NM
We have sent you an email to the email address you provided on this post.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply26 Nov 2022, 09:35
Official
Dear Nomgcobo,
We have sent you an email to the email address you provided on this post.
Kind Regards,
Samsung ZA
^NM
We have sent you an email to the email address you provided on this post.
Kind Regards,
Samsung ZA
^NM