Missing tablet

My Galxy Tab 2 was submitted at Samsung Montegue branch in Dec 2014 for repairs! Upon making inquiries when my tab when I did not receive feedback about it in February 2015 I received an email from a Mr Daniel Smith (Operations Manager) informing me that the tablet was set to Johanneburg and I would receive it back in 14 days. Now its May I still have not received my tablet. After having visited the Montegue Branch and many phone calls to my horror my tablet cannot me traced or located. This is despite me providing the serial number of the tablet. <br> <br> My recent inquiry communication with the branch manager Liezl Baker left me even more shocked. She cannot locate the tablet and her hands are tied because there is not reference. My nephew who took the tablet there was never given a reference number because he was told his cell number will be used as a reference. Even his cell number cant be traced in the system! To me it seems a deliberate effort was made to make my tablet \disappear"in the system and that equals to theft.<br> <br> I am very unhappy about this"