Missing Samsung Note 8!

<p>In Feb 2016 i took my tablet to the Samsung repair Center in Century City.</p> <p> </p> <p>I recieved a quote from them and requested a new quote as they said my screen needed replacing.</p> <p> </p> <p>Someone came back to me on the 22Feb2016 and said that the reviewed the tablet and indeed have made a mistake, but now it seems like my tablet has been ROOTED (which i never ever did)! No apology given. Firstly they tried to quote me an extra <span style="color: #222222; font-family: 'Times New Roman', serif; font-size: 16px; text-align: right; background-color: #ffffff;">R1750.00 for a screen!!! </span></p> <p> </p> <p><span style="color: #222222; font-family: 'Times New Roman', serif; font-size: 16px; text-align: right; background-color: #ffffff;">If i did not query this quote they would have gone ahead and replaced my NOT broken screen.</span></p> <p> </p> <p><span style="color: #222222; font-family: 'Times New Roman', serif; font-size: 16px; text-align: right; background-color: #ffffff;">A few days went by and i did not recieve the new quote, i emailed them directly on 2March 2016, no response! </span></p> <p> </p> <p><span style="color: #222222; font-family: 'Times New Roman', serif; font-size: 16px; text-align: right; background-color: #ffffff;">On the 22 March 2016 i mailed them again, no response!</span></p> <p> </p> <p><span style="color: #222222; font-family: 'Times New Roman', serif; font-size: 16px; text-align: right; background-color: #ffffff;">I tried calling them and there was no answer.</span></p> <p> </p> <p><span style="color: #222222; font-family: 'Times New Roman', serif; font-size: 16px; text-align: right; background-color: #ffffff;">I called again the following week and no answer.</span></p> <p> </p> <p><span style="color: #222222; font-family: 'Times New Roman', serif; font-size: 16px; text-align: right; background-color: #ffffff;">I called JHB head office, only to be told that this branch has closed down, and i will be contacted regarding where and how to retrieve my tablet. I spoke to MBongeni and was given a ref no ***.</span></p> <p> </p> <p><span style="color: #222222; font-family: 'Times New Roman', serif; font-size: 16px; text-align: right; background-color: #ffffff;">I called them again 5 April 2016 and was told that someone tried contacting me the previous day! </span></p> <p> </p> <p><span style="color: #222222; font-family: 'Times New Roman', serif; font-size: 16px; text-align: right; background-color: #ffffff;">Why can i get no answer regarding my tablet? Im utterly disappointed in the terrible after service of Samsung, I would like to be contacted by your Client service manager.<br /></span></p> <p><span style="color: #222222; font-family: 'Times New Roman', serif; font-size: 16px; text-align: right; background-color: #ffffff;">Or i will take this matter further! </span></p> <p> </p> <p><span style="color: #222222; font-family: 'Times New Roman', serif; font-size: 16px; text-align: right; background-color: #ffffff;">Not only did i recieve a quote that was over estimated by nearly 2k, i was not even told the branch closed down, i had to call Durban then JHB to recieve this news.</span></p> <p> </p> <p><span style="color: #222222; font-family: 'Times New Roman', serif; font-size: 16px; text-align: right; background-color: #ffffff;">Please get back to me regarding this matter?</span></p> <p> </p> <p> </p>