CE
Cleorise E
1 reviews | Active since Feb 2024
12 Feb 2024, 08:50
Misleading product information tablet s9 fe
I recently bought 2 tablets s9 fe from the online store which indicated dual sim only to find after numerous support calls research attempts to activate e sim as per the support team I discover that it is wifi only an not dial sim as indicated online. Now between the email and telephonic support team I get different feedback. This is the worst experience
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Samsung South Africa's replyOfficial
12 Feb 2024, 08:51Good day Cleorise,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply12 Feb 2024, 08:51
Official
Good day Cleorise,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM