1 reviews | Active since Jan 2017

25 Jan 2017, 08:17

Misleading marketing ploy!!!

<p>Samsung rewards had netflorist vouchers which could be acquired by redeeming points. </p> <p>However now when we need to redeem these vouchers we are told that only one voucher can be redeemed per order. Each voucher is R100 and delivery on its own is R70. This is a *******!! I have 12 vouchers! </p>

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply25 Jan 2017, 16:02
Official

Good day Yuthika,

We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customers with reference number: *** division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.

Kind regards

Samsung SA

's update26 Jan 2017, 07:39
Reviewer Update

Thank you for the quick response!

Please note that the expiry date is 31/01/17!