JD
Jane D
1 reviews | Active since Dec 2018
11 Dec 2018, 09:37
Misleading and Misrepresentation
Misleading the consumer to purchase a washing machine , inclusive of a R4000 voucher only to be told it was not on promotion after buying which was false advertising and misleading the consumer to maximise sales on a product that was not on promotion and I'm not the only customer affected. It's over a month and no feedback from management.
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Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
11 Dec 2018, 09:45 Good day Jane We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter. Regards,
SamsungSA:^SS
A senior customer service executive will contact you with further advise on this matter. Regards,
SamsungSA:^SS
Samsung South Africa's reply11 Dec 2018, 09:45
Official
Good day Jane We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter. Regards,
SamsungSA:^SS
A senior customer service executive will contact you with further advise on this matter. Regards,
SamsungSA:^SS
Samsung South Africa's replyOfficial
11 Dec 2018, 09:58Good day Jane
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
Samsung South Africa's reply11 Dec 2018, 09:58
Official
Good day Jane
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
Herewith your reference number:
***
Regards,
SamsungSA:^LZ