SE
Shiraz E

1 reviews | Active since Mar 2009

29 Nov 2016, 13:31

Misleading advertising by Samsung

<p>Samsung are running a promotion for a period hwereby if you buy a certain model of TV within a certain period, you get a guaranteed prize as well as a chance to win a trip for 2 to the Kenndy Space Centre in Florida USA. Its called Reach for the Moon. The advert says: "Purchase a selected television and receive a guaranteed prize as well as the chance to win one of two trips to teh Kennedy space Centre"</p> <p> </p> <p>I got a call from someone working at Samsung and they tell me that the prizxe is not guaranteed but rather that you are entered into a weekly draw for the prizes. Surely this is misleading advertising as the advert clearly says that you will receive a guaranteed prize. Not good enough Samsung. Sort this out</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply29 Nov 2016, 15:29
Official

Good day

We have noted your concern, thank you for bringing this matter to our attention. We have referred this matter to our Complaints division who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your reference number: ***


Kind regards

Samsung SA