NS
Ntombina S
1 reviews | Active since Feb 2020
08 Mar 2022, 19:08
Misleading
Samsung misleading consumers by advertising lies still waiting for Tablet Galaxy 7 since February it has not been delivered. I took contract with Cell C in Menlo Park promised a gift Galaxy Tablet 7 I have been waiting they told me there is a high demand however on the Samsung app they said waiting period is 10 working days still waiting it has been 6 weeks.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
08 Mar 2022, 19:40Good evening Ntombina,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply08 Mar 2022, 19:40
Official
Good evening Ntombina,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS