Middle finger attitude, possible mischievousness

I have put it on record that SAMSUNG with the S9 just ignored the public outcry to answer a call by pressing the "Home" button. They phone me and tell me that they cannot change the software. This is nonsense and evidence of a Big Brother attitude. A middle-finger attitude. Take or leave it attitude. In addition the same is true as far as bixby is concerned. SHAME on Samsung. If SAMSUNG proceed ignoring there core client's they will follow in the footsteps of NOKIA. It is nonsense that they cannot upgrade the software to includes the homebutton as an answering button and it is even more nonsense that an owner have to open an account with SAMSUNG in order to disconnect the function of the irritating bixby button. Furthermore, I am waiting more or less 3 weeks for a executive to return my call as promised !!