Microwave defect

Samsung we pay that extra premium for quality and supposedly a product that lasts longer than a no name brand. I bought a “good” microwave from you and lo and behold I wake up this morning and my microwave is not working so basically to book it in costs the same price as a no name brand. (Has to be some joke). And how do you have the same guarantee as a no name brand someone needs to help me with this maths because it’s not adding up.

You give me 10 year warranty for INSIDE EROSION yet you give me 2 year guarantee some one again help me with this maths.

I’m that happy client until such nonsense happens! Especially when it comes to appliances that are a necessity!!!!!!!!

I do not go around buying brand names to look good or my house to portray a certain image I bought it because it’s supposed to last longer what do you guys call it “value for money”!

Samsung Global Samsung Cape Town !!!!!!