1 reviews | Active since Jun 2015
Microwave Completely Dead after infrequent use.
<p>Before I start, I am not prepared to visit any service centre as this appliance became faulty within six months of purchase.</p> <p>Boksburg service centers are notoriously known for denting, scratching and introducing new faults to appliances booked in.</p> <p>I bought a microwave at Fair Price Boksburg on August 2016, hardly used it as I'm rarely home, it is now now completely powerless after minimal use (-+ 8minute food warming operations and no complete cooking roughly once or twice a week)</p> <p>I suggest that the VOC team escalate this matter to the highest level as it is where I am referring it to, either to Antonio or Atish as I seek an immediate REPLACEMENT as per the CPA law. A microwave was meant to last for many years, unless it is defective from manufacture as this one clearly is.</p>
Hi Siphiwe,
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Siphiwe,
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
