AM
Alphy M
1 reviews | Active since Jan 2023
19 Sept 2023, 15:34
****MERS
I bought a Samsung phone at incredible connection in January and 2 week back i took it to the incredible connection because *****gwa told me he will send it to Samsung to check if they will fix it under warrantee to my surprise he called me that they are charging me R1500 i said NO!! NOW THEY WANT ME TO PAY R400 TO GIVE IT BACK TO ME THIS IS REDUCULOUS THEY ARE TRYING TO MAKE MONEY OUT OF ME....
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Samsung South Africa's replyOfficial
19 Sept 2023, 15:35Good day Alphy
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply19 Sept 2023, 15:35
Official
Good day Alphy
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM