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Charlie M
1 reviews | Active since Jan 2016
15 Feb 2016, 10:09
Melted charger
So i bought an samsung s6 edge in November 2015 i liked the fast charging phone i like it alot so two weeks ago 8 pm i begin my phone to charge so half n hour goes past and my phone begin to rang so when i picked my phone up it burnt my hand so i look whats going on and my charger was beginning to melt im verry unhappy with samsung just think about it if a small kid picked up that phoned really dis fast charging stuff is really a danger to us and im 70% sure it damaged my phone <br> <br> Really unhappy thinking to change to somebody else
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Samsung South Africa's replyOfficial
15 Feb 2016, 11:09Hello Charles1551,
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number is : ***
Kind Regards
Samsung Team
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number is : ***
Kind Regards
Samsung Team
Samsung South Africa's reply15 Feb 2016, 11:09
Official
Hello Charles1551,
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number is : ***
Kind Regards
Samsung Team
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number is : ***
Kind Regards
Samsung Team