Mark Thackrah...... I Await Your Feedbac****!

I have laid a complaint for my microwave,I have explained to the guys at Samsung that in the first year it broke and the same fault happen 4 months out of the warranty. I spoke to 3 different people and was promised by bekha at Samsung that he would assess the microwave and evaluate the previous report however he mailed house and home and gave them a different version the same thing that nadeem did.I then spoke to a very rude lady on friday and told her not to close the call as bheka had still not given me feedback.She then said that she was now giving feedback and that they cannot do anything.Please can I ask that you get Matthew Thackrah to call me or if not I will mail him directly . I feel that the way you guys have handled this complaint is unacceptable..... Its not about the money,The harder you guys push me the harder I'm going to push back. I will not allow you guys to push consumers around and not hear their side..And enough about your guidelines.. Think of your customer