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fikile.makhubu fikile.makhubu

1 reviews | Active since May 2016

18 Sept 2019, 21:25

Manufacturers factory fault - Samsung tv

Screen overheating and melting corner of TV - 6300 series LED

Samsung is aware of this problem on the above models unfortunately my tv is out of warranty and Samsung refuses to take responsibility from call center to their technician I need help and I will be taking them to the CPA . Samsung pls get in touch and let’s resolve this problem

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Replies (1)
Samsung South Africa
Samsung South Africa's reply18 Sept 2019, 21:32
Official
Good day Fikile

Thank you for raising your query with us.

We have escalated your concerns and our Voice of Customer will be in contact with you to discuss the issues you have raised.

Kind regards,

The SamsungSA Team:^TL