malfunction
<p>brand new phone. spent days sorting software etc. suddenly reboots and i loose most button functions and is incredibly hot. mtn is my carrier. got a number to call tomorow. this phone is my only contact with the outside world. ***</p>
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Kindly note your query has been escalated to our voice of customer team under reference number:***.
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Regards,
Samsung team
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung team