Making sure everyone knows how BAD samsung are!!

We purchase a big flat screen TV about 2 years ago. The tV stopped working and I took it to an Authorised Samsung repair centre to figure out what the problem was. I was told the TV ciuld not be fixed as Samsung does not carry the parts for the TV. This was not old stock when we bought it, it was a new model. I contact the customer "Care" centre. they also told me the same story. I said to them this seems to be a **** from Samsung to get customers to buy new appliances every 2 years. I was told a supervisor would contact me. weeks passed without ayone contacting me.

Out of the blue I got a call from the "Supervisor", who was the most arrogant, unfriendly, unhelpful person I had the displeasure of talking to in a very long time. Their new excuse now is that I did not use an authorised repair centre. However, I have prroof of the signs that shows "Authorise repair centre". They are now ignoring tha fact the I am saying th are scaing people intio buying new major appliances every 2 years by discontinuing their items after a short while.

I got a call about 2 weeks ago from a NEW customer services dept that are trying to improve their customer service experience. HA HA HA what a joke. he was not able to answer ANY queries and kept sayng he will relay to the correct department that will contact me. StiLL waiting.

We are now changing aal applilances, phones etc from samsung to other brands and we will make sure everyone we know and come in contact wiht, is aware of this and that they will no longer upport samsung SA.