cC
clinton C
1 reviews | Active since Dec 2014
03 Apr 2021, 11:14
MADE TO BREAK
I would also never buy nor Recommend any SAMSUNG product ever, Purchased a 49inch TV on the 22nd of November 2018 which has a standard 2 year warrantee, and on the 25th of March 2021 (2 years and 2 months after the purchase) the TV blacked out, the retailer could not assist and the manufacture states that i need to pay for the repairs and call out myself. Seems the products are MADE TO BREAK shortly after the warrantee expires. If this was a human error i would understand However this is clearly a manufacturer fault which Samsung is not taking ownership of.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
03 Apr 2021, 11:17Good morning Clinton,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP
Samsung South Africa's reply03 Apr 2021, 11:17
Official
Good morning Clinton,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP