lost respect and trust in Samsung as a brand

Item: Samsung South Africa
Rating: 2
Author: iva F

All I can say is very bad service and no respond from Samsung when I phone them I stay on hold for an hour or more to get told they will phone me back and they don't lost my respect and trust in the brand it's self. sss celleular is involved as well just horrible service.

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Replies (1)

Samsung South Africa's replyOfficial

04 Aug 2015, 16:04

Hello iva fick,

We thank you for you for sharing your comments with us.

We believe that one of our Customer Services Executive contacted you and discussed your concerns in detail.

We invite you to contact our Customer Services Executive should you have any further enquiries.

Kind regards
Samsung SA

Samsung South Africa's reply04 Aug 2015, 16:04

Official