ET
Edwin T

1 reviews | Active since Feb 2018

22 Feb 2018, 10:49

Lost phone at Unitronics/Samsung

Samsung has a repair center called Unitronics in Century City. Had SM-300F repaired in August 2017. Replaced mother board, Handed phone in again on 12 Feb 2018, possible same problem. New problem, they are unable to trace my phone. Had two phone calls going dead on me while they were looking for any reference of it. What now?

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply23 Feb 2018, 08:51
Official

Good day Siaran


We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customers division who will be in contact with you in this regard.

Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your VOC reference number: ***

Kind regards
Samsung SA