lost like 6000 photos +as cant get into samsung account

A member of our web team will be available soon. You are currently in position Welcome to Samsung chat, an agent will assist you shortly. mapaseka Thank you for contacting Samsung, my name is Mapaseka. I will be happy to assist you. 16:04 mapaseka Hi Kingsley 16:04 hi there thanks for messaging i am in south africa, i believe i rgeistered my account in alberton, johannesburg, south africa in roughly 2017 on my samsung s8 i can get in with my username and 16:05 password 16:05 but it wants an otp 16:05 i no longer have that number 16:05 please help 16:06 mapaseka I have read your concerns and I will be assisting you. 16:06 YAY!! 16:06 i am currently using a J$ cell phone now 16:06 mapaseka Kindly be advised that the two step verification will always be sent to the number you used register the Samsung account and cannot be changed or removed 16:06 J4 16:07 mapaseka If you do not have the number anymore you will be forced to create a new Samsung Account 16:07 ok so how can we get around that 16:07 what about all my backed up data 16:07 my samsung gallery 16:07 my vault 16:08 mapaseka You can check with the service center if they will be able to assist you further 16:08 mapaseka Please let me know where you are based so I can provide you with the details to your nearest Service Center. 16:08 i cant believe this 16:09 i am in centurion 16:09 now i must spend all my airtime calling them^| 16:09 mapaseka A-SOLUTIONS (PTY) LTD ADVOCATE SOLUTIONS CENTURION, 7.96 km Address AGNON HOUSE, 53 ADRIANA CRESCENT, GATEWAY PARK, 0046 Operating Hours 0*** Phone Number*** 16:10 hellopeter 16:10 do we live in the 1800's still 16:11 mapaseka I will not be able to access your account on my side as it will need you to verify the account 16:11 mapaseka As advised the two steps cannot be removed 16:11