Lost Client - Bad Service on Microwave

<p>Dear Samsung,</p> <p>On Mothers day 2016 I bought a Samsung Microwave from Samsung at ********** Within one week it was broken, I took it in and waited patiently for +- 3 weeks to receive the same fixed microwave back. (Other clients would have demanded a replacement I did not).</p> <p> </p> <p>1 Year later the same microwave broke down with the same problem. I took it back to the same Samsung at Mall@Carnival on 16th June 2017. Not hearing anything I went by the store on 25 June 2017 and I was told (the honesty I did appreciate) that the microwave is still at the store as it was not send to Samsung for the inspection yet. Today is 7 July 2017 I still have not heard anything about the microwave. Not even an offer for a demo to use in the meantime, this is bad service Samsung.</p> <p> </p> <p>I wanted to buy a Samsung QLED TV, you think I will be buying Samsung now? In our house we had only Samsung cell phones, 5 to be specific and there are tablets, however in this period my trust has waned and I started upgrading to another brand.</p> <p> </p> <p>You lost a client!!</p> <p>Disappointed Jaco Kellerman</p>