SO
Shiraz O
1 reviews | Active since Feb 2015
06 Nov 2015, 08:01
Loss of signal after software upgrade
Samsung s4 auto updated tovandroid 5.0.1 aka lollipop.The phone has lost network after upgrade. Samsung Sandtin city tells me 3k to repair because the phone is out of warranty from august 2015.<br> <br> This is unacceptable. Their bad software and the cinsumer has to pay.I support samsung products and my work ohone is alao a samsung.
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Samsung South Africa's replyOfficial
06 Nov 2015, 11:01Hello SO_123,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Samsung South Africa's reply06 Nov 2015, 11:01
Official
Hello SO_123,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.