LL
Lincoln L
1 reviews | Active since Oct 2020
24 Nov 2020, 13:51
Lies and deceit, the order of business at Samsung
After writing a review on this platform and doing a follow up with them I still habe not heard back from Samsung South Africa.
I am lost for words, R30000 purchase without getting what was promised when I purchased their product. Samsung you disgust me you a bunch of rogues.
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Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
24 Nov 2020, 13:54Good Day Lincoln ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply24 Nov 2020, 13:54
Official
Good Day Lincoln ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
LL
Lincoln L's updateReviewer Update
24 Nov 2020, 14:39Same response as the last, do you have a automated response on complaints?
LL
Lincoln L's update24 Nov 2020, 14:39
Reviewer Update
Same response as the last, do you have a automated response on complaints?
Samsung South Africa's replyOfficial
27 Nov 2020, 09:39Good Morning Lincoln
Your concerns have been duly noted.
We have addressed your concerns in the order they were raised, have requested the documents for revalidation.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply27 Nov 2020, 09:39
Official
Good Morning Lincoln
Your concerns have been duly noted.
We have addressed your concerns in the order they were raised, have requested the documents for revalidation.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM