DF
Devlin F
1 reviews | Active since Sept 2020
11 Nov 2020, 13:01
lies
still waiting on my promotional items , its been just over 4 and a half months , starting to get fed up with lies
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
11 Nov 2020, 13:04Good Day Devlin ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
NM
Samsung South Africa's reply11 Nov 2020, 13:04
Official
Good Day Devlin ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
NM
Samsung South Africa's replyOfficial
11 Nov 2020, 13:11We are sorry to hear about your unfortunate experience. Kindly share your customer reference or voucher number with us, so we can investigate the matter. ^NM
Samsung South Africa's reply11 Nov 2020, 13:11
Official
We are sorry to hear about your unfortunate experience. Kindly share your customer reference or voucher number with us, so we can investigate the matter. ^NM
Samsung South Africa's replyOfficial
12 Nov 2020, 10:28Good Morning Devlin,
Your concerns have been duly noted.
Your concerns have been duly noted.
We request you to share with us your name, contact details, voucher number and description of your query to tellus @ samsung . com and verify @ samsung . com , so that our relevant departments can assist accordingly.
Thank you for your patience and understanding.
Kind Regards,
Samsung ZA
NM
NM
Samsung South Africa's reply12 Nov 2020, 10:28
Official
Good Morning Devlin,
Your concerns have been duly noted.
Your concerns have been duly noted.
We request you to share with us your name, contact details, voucher number and description of your query to tellus @ samsung . com and verify @ samsung . com , so that our relevant departments can assist accordingly.
Thank you for your patience and understanding.
Kind Regards,
Samsung ZA
NM
NM