*****
<p>I bought a TV through takealot. The TV had limited apps and froze a lot. I reported to Samsung who said I then need a firmware update. Their service centre did the upgrade only to load the same version on as before. Then tried to return the TV but got refused because SAMSUNG says their is nothing wrong with teh TV.</p>
Good day Pieter
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with reference number: *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards,
Samsung SA
Good day Pieter
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with reference number: *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards,
Samsung SA