*****!!!

Lies lies and more lies. My second review on this pathetic company.

Originally I posted about a promotion for buds that was never honoured and then I was a winner of a competition that was actually an error.

I then posted here where another **** from Samsung South Africa approached me and offered to have the issue resolved. I agreed and sent through all correspondence from previous complaints and from the original promotion.

I was told that I tried to claim the buds 3 months before the promotion was even offered, somehow. This even after I sent the email confirming my claim was successful with times and dates which all confirm I actually claimed within the correct time period. A blatant lie and when I responded asking about this, I was ignored.

I rep**** to the email a few more times, only to still be ignored. I then phoned the **** who offered to assist me, he said he would escalate the issue and revert back to me. I never ever received another email nor a phone call. Just another lie.

Honestly for a company to lie so blatantly is just so upsetting. We pay a lot of money to these fools, only to be **** to and deceived.