YS
Yahya S
1 reviews | Active since Feb 2017
29 Jan 2020, 10:31
Last Samsung purchase
Getting after service from your approved service agents is non existent. New TV has an issue in the 25th month of a 24 month warranty. My last Samsung purchase was this TV.
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
29 Jan 2020, 10:34Good day Yahya We are sorry to hear about your experience. We would like to escalate your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
You will receive the reference number shortly.
Regards,
SamsungSA
:^LZ
You will receive the reference number shortly.
Regards,
SamsungSA
:^LZ
Samsung South Africa's reply29 Jan 2020, 10:34
Official
Good day Yahya We are sorry to hear about your experience. We would like to escalate your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
You will receive the reference number shortly.
Regards,
SamsungSA
:^LZ
You will receive the reference number shortly.
Regards,
SamsungSA
:^LZ
YS
Yahya S's updateReviewer Update
04 Feb 2020, 08:17Hello Samsung SA
Six days later and no contact, no reference for this complaint. four consecutive days of contacting Liptronics with no answer. dont bother with a reference number. dont call back. this is and was my last samsung purchase.
Six days later and no contact, no reference for this complaint. four consecutive days of contacting Liptronics with no answer. dont bother with a reference number. dont call back. this is and was my last samsung purchase.
YS
Yahya S's update04 Feb 2020, 08:17
Reviewer Update
Hello Samsung SA
Six days later and no contact, no reference for this complaint. four consecutive days of contacting Liptronics with no answer. dont bother with a reference number. dont call back. this is and was my last samsung purchase.
Six days later and no contact, no reference for this complaint. four consecutive days of contacting Liptronics with no answer. dont bother with a reference number. dont call back. this is and was my last samsung purchase.