Lack of repair support

<p>Good day.</p> <p> </p> <p>I broke my phone screen and because I know that repairs through Vodacom or Samsung can take long, I took my phone to a 3rd party repair outlet. They repair was poorly done and I attempted to send it into Samsung to have it repaired. Instead I was told that Samsung will not repair the phone at all, but will only quote on replacement. </p> <p> </p> <p>I think this is very unfair business practice. I am willing to pay for repairs though Samsung but simply because another party has attempted a repair, Samsung refuse to even look at the phone. I will not be purchasing another Samsung product again.</p>