JT
Jaron T
1 reviews | Active since Mar 2010
13 Jan 2021, 15:15
Keep away from Samsung
This is a follow up review although Samsung told hellopeter they would make contact they have even broken that promise. Samsung know how to take money but have never learnt or don't care about after sales service. Their staff are aggressive and just don't care its a simple as that . My advise don't ever buy a Samsung product as you will never get any service out of them, and unfortunately no product has no problems but other companies do give after sales service.
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Replies (2)
Samsung South Africa's replyOfficial
13 Jan 2021, 16:28Good Day Jaron,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Samsung South Africa's reply13 Jan 2021, 16:28
Official
Good Day Jaron,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
JT
Jaron T's updateReviewer Update
13 Jan 2021, 17:01As per my post i was promised such last year and nothing happened ,i do not expect anything will happen this time- prove me wrong
JT
Jaron T's update13 Jan 2021, 17:01
Reviewer Update
As per my post i was promised such last year and nothing happened ,i do not expect anything will happen this time- prove me wrong