TS
Tony S
1 reviews | Active since Jan 2022
05 Mar 2022, 16:42
Just gets worse.
When I published my last review out of desperation for the total lack of interest in a long term customer complaint, they published a reply that they would get back to me. WHY DID I EVEN THINK FOR ONE MINUTE THEY WOULD!!!!
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
07 Mar 2022, 08:09Good morning Tony ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply07 Mar 2022, 08:09
Official
Good morning Tony ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's replyOfficial
07 Mar 2022, 08:58Your concerns have been duly noted.
We apologize for any inconvenience that this may have caused you.
We apologize for any inconvenience that this may have caused you.
We request you to share with us the description of your query to zaservice @ samsung . com, so that the team can assist you further.
Thank you for your patience and understanding
Kind Regards,
SamsungZA
NM
Thank you for your patience and understanding
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply07 Mar 2022, 08:58
Official
Your concerns have been duly noted.
We apologize for any inconvenience that this may have caused you.
We apologize for any inconvenience that this may have caused you.
We request you to share with us the description of your query to zaservice @ samsung . com, so that the team can assist you further.
Thank you for your patience and understanding
Kind Regards,
SamsungZA
NM
Thank you for your patience and understanding
Kind Regards,
SamsungZA
NM