Job card signed off **********ly at Samsung

Been calling Samsung customer care from October 2015, been promised that service centre would come replace PEELING DOORS and fix ice maker on fridge still under warrant, less than 2 yrs old. Ice maker repaired and was promised the door panels had been ordered and another person would come repair. Received a few courtesy calls from customerservice asking on the status of my repair and told them repairs were not done, they had said they would let Samsung know. I called the service centre directly who said that the job card for the doors was signed off, I argued that the work wasn't done and was told that a technician would come out to me, 3 months, countless phone calls and many hours lost waiting for a Samsung technician but fridge door panels not yet repaired!