1 reviews | Active since May 2017
J5 prime with no good extra sim slot
<p>I bought a Samsung J5 prime from a sports store bieng told that it was dual sim. Funny enough though it does have an extra sim slot, only it's useless. Now how can i get my money back or atleast get J5 prime that dual sim? By the way why does Samsung creat an extra sim slot that is of no use?.... Frustrated buyer</p>
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This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA