VM
VINCENT M

1 reviews | Active since Feb 2016

21 Jan 2017, 20:33

J2 problem

<p>2 phones on for my uncle one for me they all switch off on their own, I went to Brooklyn the store moved before going to thier store </p> <p>1. EDGARS - your phone carries warranty at Samsung not here in our store take it to Samsung </p> <p>2. VODACOM REPAIRS- We don't repair phones with 2 sim cards or 2 IEMI number </p> <p> </p> <p>What must I do with your phone guys?</p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply22 Jan 2017, 11:45
Official

Hi Vincent,


This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further discussions on this matter.


Regards,
Samsung Team