JH
Johan H

1 reviews | Active since Aug 2018

21 Jun 2020, 10:50

I've been waiting for my dishwasher since JANUARY

I published a review on 10 March about my pains in dealing with Samsung and the lack of quality control (badly repaired dishwasher). They've informed me my dishwasher has been fixed for months now, but it's just sitting in the workshop. There was a guy calls Shawn who kept the communication going for a while, now it's just radio silence. Samsung shouldn't operate in South Africa if they can't even deliver a dishwasher that has already been fixed!

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply21 Jun 2020, 11:31
Official
Good day
 
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
  
A senior customer service executive will contact you with further advise on this matter. 
 
Regards,
SamsungSA:
CK