SK
SIbusiso K

1 reviews | Active since Aug 2013

05 Oct 2015, 07:37

Its Me Again!!!

My phone has been sitting at your centre for 32days pending replacing parts. This is poor service from Samsung and Tarriq has been promising to call me back since the 9th Sep 2015. I have never received a call from him and the i'm one that calls back for feedback. <br> <br> I've called the head Office and they proof that parts have been ordered and a damage report.<br> Please close this<br> <br> Job Number - SE 13215<br>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply05 Oct 2015, 09:00
Official
Hello Titology,

Thank you for voicing your complaint through to Samsung Electronics. We apologize for the delay regarding your repair. We will look into this and be sure to provide further feedback.

Kind Regards
Samsung South Africa