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Noxolo N
1 reviews | Active since Nov 2010
05 Aug 2024, 13:52
Item return and refund delay
Highly frustrated. I purchased an item on the online store at the beginning of June. I logged a return for a refund on the 26th June. After many emails and calls, I was advised this would be resolved urgentlyWe are now in August. The parcel has yet to be collected.
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Samsung South Africa's replyOfficial
05 Aug 2024, 13:56Good day Noxolo
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply05 Aug 2024, 13:56
Official
Good day Noxolo
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM