KM
Kerry M

1 reviews | Active since Jan 2012

21 Jul 2015, 14:35

Integrity

Although I have had an extremely frustrating time with my phone and after all my complaints I do have to say that the people who dealt with me did so with absolute understanding, patience, integrity and they were never rude or funny. Their mannerisms were outstanding.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply21 Jul 2015, 16:44
Official
Hello kerrymatthysen,

Thank you for your encouraging message.

At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.

Kind regards
Samsung SA